Builth Wells Community Support Logo

A day out
A day out

Builth Wells Community Support:
14 High Street
Builth Wells

Telephone: 01982 553004
Fax: 01982 551663
Web: Contact

Office Hours:
Weekdays 9.30am to 1pm
Closed at weekends

We cover an area of Mid Wales, Powys which includes Llanwrtyd Wells, Llangammarch Wells, Garth, Cilmery, Erwood, Aberedw and Llanelwedd.

Schemes and Support

We are always looking for new ways to provide support and help to our community. We welcome any suggestions.

Lunch Club
Lunch Club

Lunch Club

If you are over 60 and live in Builth, Llanelwedd, Cilmery, Aberedw, Builth Road, Cwmbach and are interested in attending, then please contact us for a membership form, numbers are limited.

Volunteers are needed to help prepare & serve the meal, set up the hall, provide transport, if you can help then please contact us.

Transport can be booked through our Community Car Scheme – this must be paid for directly to the volunteer driver.

Taxi travel scheme
Taxi ride

Taxi Card

In rural Powys, travel difficulties can be a major cause of hardship to many residents. Our Taxi Card scheme helps people to live independent lives in our community by providing members with £75 of tokens helping towards payment of taxi fares. Two local taxi firms accept these tokens: Woods Taxis and Dowses Taxis. Fifty six members were registered on this scheme in 2007/2008. A popular and highly valued scheme.

Help with transport for healthcare appointments
Hereford Hospital

Community Car

Demand for this transport scheme increases each year, showing the importance of this scheme in our rural area, where public transport is not ready available or accessible. This scheme provides transport for essential journeys. Our volunteers use their own cars and are paid mileage expenses, passengers make a contribution to towards the cost of the journey and the balance of volunteer expenses is funded from grants and donations. As transport provided by the Health Board is not usually available, the majority of our journeys are to health care facilities; hospitals, doctors, dentists, etc. Our volunteer drivers will undertake journeys, local and further afield.

Dog Walking
Dog walking


Befriending covers a multitude of services, such as dog walking, collecting prescriptions, some requests are in response to a particular need – where someone needs assistance until they recover from an illness or bereavement. Some are long term where support with everyday tasks is required. If you think you can help in anyway then please get in touch with us here at Community Support.


Library Service

This service is run in partnership with Builth Library and covers Builth town (this area is not covered by the mobile library service). It is operated every four weeks, on a Tuesday morning. Two volunteers using their own car take a selection of books for people to choose from, or if they are able to get to the library but cannot manage to carry the books home we will deliver them to their home. We currently visit four individuals and one residential home. It is very much appreciated by those who receive it. It is hoped that this service will expand as current library user’s age and find the need to have their books delivered.

Link to the Citizens Advice Bureau
CAB website


Due to our central position, we have numerous callers requesting information on other organisations, service providers and statutory bodies. We have a large selection of leaflets and contact details available for these. For example CAB, Benefits Agency, Pension Service. Please check out our resources page on this site for some useful pointers to various organisations used by Community Support.

Helping out at our Office in Builth Wells
Helping out at our Office

Office Support

We usually have a volunteer helping in the office during our public opening hours as we have a steady stream of callers to the office, requests for our services, enquiries about volunteering, volunteers for their tasks etc. It is very varied and the volunteers who provide office support find it interesting to see at first hand all we provide. Please check out our Get Involved page for further information.

Link to the WCVA website
WCVA website

Volunteer Support / Placement

We have fifteen organisations registered with us requiring volunteers. We advertise their vacancies in our newsletter, on our notice board and on the WCVA website. We provide support and training to volunteers.



Hospital Valentine's Day celebrations in 2006
BACH campaign

Shop Front Displays

One of our “shop front” windows is available to other organisations for their own promotion purposes. This was used by sixteen organisations in 2008 – 2009. Builth Against Closing Hospitals (BACH) were frequent users of our "shop front" in 2006.


Help with transport for healthcare appointments
Charity Shop`

Charity Shop

We run a fundraising Charity Shop in Builth Wells High Street. Please come along and pay us a visit.